LAPWARE, LLC has a NO REFUND policy, in general.
Once purchased and accessed by users the program is available for your usage for 30 days.
However, if within the first week after purchase, due to a total lack of failure to get the program to operate on the purchaser’s computer, and after contacting Richard Plant at rm.plantmd
If the observation of NUMEROUS logins and usage of the LAPWARE program has been accomplished and observed, NO REFUND will be granted, even to the above purchaser. If you successfully logged in, answered questions and viewed solutions and/or generated tests (Study or Real) you will NOT be granted a refund because you successfully used the program. This refund is ONLY for those on whose computer we cannot get the LAPWARE program to operate.
Remember, INTERNET ACCESS is required. A dish satellite on board a vessel possibly has settings that may cut off Internet Access to the LAPWARE server. Constant communication between your computer and our server is needed for viewing. The failure of your internet service provider to handle the data transfer is something beyond LAPWARE’s control.
Richard Plant and Captain Joseph Murphy